At Cuban Cigars Global, we are strongly concerned with your privacy and we make every effort to protect your personal details. This privacy policy explains how we gather, use, share, and secure your data when you shop on CubanCigarsGlobal.com, stop by our website, or utilize our services. By visiting CubanCigarsGlobal.com, you agree to the following.
1. Information We Collect
To give you an easy and secure shopping experience, we gather the following kinds of information: Personal Identification Information: Name, email address, billing/shipping address, phone number, and payment information (secured processing using encrypted gateways). Purchase History: Purchase history, returns, and customer service contact.
Technical & Usage Information: IP address, browser, device type, cookies, and usage of our website. Marketing Preferences: Subscribe to news, promotions, and updates.
2. We Use Your Information
Your information is used solely to enhance your experience and to make transactions secure: Order Processing: To verify identity, process payment, and complete shipments. Customer Support: To answer questions, resolve problems, and enhance service. Personalization: To personalize product suggestions and website behavior. Security & Fraud Prevention: To prevent and identify unauthorized transactions. Legal Compliance: To comply with regulations (e.g., age checking for tobacco purchases). Marketing: With your permission, to send tailored promotions and news (opt-out at any time).
Note: Credit card information is never stored on our servers. Payments are processed with PCI-DSS level compliant gateways with end-to-end encryption.
3. Data Protection & Security
We do take serious measures to protect your data: SSL Encryption: Our website is secured with 256-bit Secure Socket Layer (SSL) technology for encrypting data. Secure Storage: Personal data is stored in access-controlled systems with a firewall. Third-Party Vendors: We use only GDPR-compliant vendors for payment processing, shipping, and analytics.
Employee Training: Employees are trained on data privacy best practices and confidentiality contracts.
4. Data Sharing & Third Parties
We do not sell, rent, or exchange your personal data. Limited sharing is conducted only with: Shipping Carriers (e.g., DHL, FedEx) to ship orders. Payment Processors (such as Stripe, PayPal) to process transactions. Legal Authorities when the law demands (such as fraud prevention).
5. Your Rights Under GDPR
You, as a user, have the following rights: Access, Correct, or Delete your personal information. Withdraw Consent for marketing messages. Restrict Processing or data portability. Lodge Complaints with a supervisory authority.
In order to enforce these rights, please contact us at [insert email].
6. Cookies & Tracking Technologies
Cookies and tracking technologies are employed for the following purposes:Remember your preferences (e.g., currency, login credentials). Analyze site traffic using anonymized analytics tools (e.g., Google Analytics). Enable third-party services (e.g., currency conversion based on IP address). By visiting our website, you agree to cookies. Change settings through your browser if you’d rather.
7. International Data Transfers
Because we are an international business, data could be processed outside the EU. We take measures to ensure all transfers are GDPR-compliant (e.g., Standard Contractual Clauses).
8. Policy Updates
We may update this policy from time to time. Changes will be published here with a new effective date.